Frequently Asked Questions

Why do you have a countdown timer in some products?

Some products have a countdown timer because we can only guarantee the product will be available at that price until the countdown hits 0.

We also have limited stock for some products.

Why is it better to buy at Carolina Bergara?

Carolina Bergara is a young brand that strives to get you cute and gorgeous designs at very competitive prices.

At Carolina Bergara we work very hard to have the best customer support in the industry.

How can I find what I'm looking for?

If you click on different sections of the site you will find different collections that might interest you.

We have a search option at the top to help you find your way around.

If there is a product you'd like to buy but you don't find it in our store, you can contact us and we'll see how we can help.

What payment methods do you accept?

You have two ways to make payments:

Credit or debit card: it is the best and fastest way to make payments. We accept most credit and debit cards in the market.

PayPal: if you prefer, you can also pay with Paypal. With Paypal you don't need an account and you can also use your credit card.

Is it safe to buy in this store?

Buying at Carolina Bergara is totally safe and secure.

Payments are done through a reputable bank and all the information is secured.

We never keep credit card information, this information is just sent at the moment you make a payment.

Do you have any more questions?

You can contact us at [email protected] or through the contact form.